Storage Blackfen Accessibility Statement
This accessibility statement explains how Storage Blackfen works to make its website and storage services accessible to as many people as possible. We are committed to providing a positive and inclusive experience for all customers, including disabled people, older people, and those using assistive technologies. We want everyone in the accessible Storage Blackfen area to be able to find information and manage storage with confidence.
Our Commitment to Accessibility Standards
We aim for our website and online services to meet the Web Content Accessibility Guidelines version 2.1, level AA. These internationally recognised guidelines explain how to make web content more usable and accessible for people with a wide range of access needs. We review our site against these guidelines and work to make improvements where we identify issues.
While we strive to achieve WCAG 2.1 AA compliance across the site, there may be areas that do not yet fully meet this standard. When we find accessibility barriers, we prioritise resolving them as part of our ongoing development and content updates.
Using the Website with Assistive Technologies
The Storage Blackfen website is designed to be usable with common assistive technologies and accessibility tools. This includes screen readers, screen magnifiers, speech recognition software, and alternative input devices. We aim to provide clear structure, headings, and content so that navigation is predictable and consistent.
For customers in the accessible Storage Blackfen area who rely on assistive technology, we continue to review how our content is labelled and organised. Our goal is to support smooth navigation from page to page and to ensure that essential information about units, access, and services is easy to locate and understand.
Screen Reader Compatibility
We aim to make our pages compatible with modern screen readers by using semantic HTML so that important parts of each page can be identified correctly. Headings, paragraphs, and lists are arranged in a meaningful order to support screen-reader navigation and shortcuts. We also work to provide clear alternative text for meaningful images so that key information is not lost for users who cannot see images.
If you discover content that is difficult to understand with a screen reader, you can contact us to describe the issue and the page where it occurs. This helps us improve the reading order, labelling, and descriptions where necessary.
Keyboard Navigation and Focus
The Storage Blackfen website is intended to be fully usable with a keyboard, without requiring a mouse or touch input. Visitors should be able to move through links, buttons, and forms using standard keyboard controls. Pages are designed so that keyboard focus is visible and moves in a logical order, supporting a smooth browsing experience.
If you experience any problems using keyboard navigation, such as not being able to reach certain areas of a page, difficulty seeing where focus is located, or issues submitting forms, you can contact us to explain the problem so we can review and address it.
Text, Layout and Readability
We aim to use clear language, structured headings, and simple layouts to support visitors with different needs, including people with cognitive or visual impairments. Content is written in plain English wherever possible, with short paragraphs and descriptive headings to make scanning and reading easier.
Where your browser or device supports it, you can adjust settings such as text size, colours, zoom level, and contrast to make the content more comfortable to read. Our design aims to remain usable when these settings are adjusted so that you can access storage information across the Blackfen area without losing functionality.
Ongoing Improvements
Accessibility is an ongoing process. When we add new features or information about Storage Blackfen services, we take accessibility into account from the planning stage and test where possible with different tools and settings. We review feedback and aim to address accessibility issues as part of our regular updates.
Contact for Accessibility Requests
If you find any part of our website or services difficult to use, or if you need information in a different format, you can contact us and request support. For example, you may request large-print information, an accessible document, or assistance in understanding any part of the Storage Blackfen services.
When you contact us with an accessibility request, please tell us which page or service you are using, what you were trying to do, and what barrier you encountered. This helps us respond effectively and improve accessibility for other visitors in the accessible Storage Blackfen area.
We review all accessibility feedback and aim to respond within a reasonable timeframe. Your comments play an important role in helping us maintain and improve the accessibility of Storage Blackfen online services.
